IT Consulting
IT Consulting
CommerceTI’s Information Technology (IT) consultants work in partnership with our customers to overcome their business challenges through the application of technology and technology processes. Our IT consultant's work is directly related to the need to improve efficiency and the way your company functions, with IT used as a means to achieve this.
Our IT Consultants can also be responsible for setting up user training and for feedback. In many companies, these roles will be carried out by different members of the CommerceTI project team.
The term IT consultant can itself be confusing, and people with this job title perform different roles in different organizations. Typical work activities very and will depend on the size and nature of your organization and the level at which the consultant is employed. Consultancy projects can last from a few hours to several years, depending on your requirements.
Some or all of the following activities may be undertaken:
• meeting with clients to determine requirements;
• working with clients to define the scope of a project;
• planning timescales and the resources needed;
• clarifying a client's system specifications, understanding their work practices and the nature of their business;
• traveling to customer sites;
• liaising with staff at all levels of a client organization;
• defining software, hardware, network and security requirements;
• analyzing problems and making recommendations;
• developing agreed solutions and implementing new systems;
• presenting solutions in written or oral reports;
• helping clients with change-management activities;
• project managing the design and implementation of preferred solutions;
• purchasing systems, where appropriate;
• designing, testing, installing and monitoring new systems;
• preparing documentation and presenting progress reports to customers;
• organizing training for users and other consultants;
• being involved in computer sales and support and, where appropriate, maintaining contact with client organizations.